Building Trust with Elderly Patients

One of the most rewarding parts of being a CNA is establishing trust with elderly patients. I find that taking a few extra moments to listen to their stories or simply holding their hand during difficult moments makes a huge difference. Has anyone else noticed how small acts of kindness can really uplift their spirits?

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I totally agree, taking those moments really helps build trust. I find that using open-ended questions about their past experiences often encourages them to share more, which can spark a connection. Have you noticed how the stories sometimes lead to laughter, even in tough times?

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Absolutely, @mholland! I’ve seen how a simple gesture, like sharing a favorite snack or photo, can spark joy and connection. It’s those little moments that really create a bond — what kinds of stories do your patients enjoy sharing the most?

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